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Account Updater

Update Customer Records Automatically

Our streamlined account updater service protects your customer relationships by quickly and easily updating cardholder payment account information.

Card account information changes for many reasons – such as card expirations, lost or stolen cards, upgrades or portfolio conversions. We help you stay in front of these changes to:

  • Retain customers with uninterrupted service, extending customer lifetime value
  • Reduce customer cancellation by preventing interruption of the payment relationship
  • Minimize costs associated with collections and with updating accounts manually
  • Keep the updating process transparent to customers
  • Maintain account-on-file information, quickly and efficiently

Plus, if you use Account Updater through our secure Orbital® Gateway, you can schedule account updates right through the Virtual Terminal interface, and we send your cardholder data to Visa® and MasterCard® for validation. We then update the customer profile – even when the data is securely encrypted – ensuring the protection of sensitive customer account data and reducing the frequency of declined transactions.

Account Updater is available in North America and Europe, for Visa and MasterCard transactions.

For more information about our Orbital products, contact us today.

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