You can protect your business against both internal and external fraud at the point of sale by taking advantage of Chase Paymentech’s advanced solutions.
State-of-the-art Credit Card Machines Our credit card machine offerings deliver the most advanced POS fraud-prevention solutions available today, including:
With these tools, your operators can confirm the cardholder’s identity on the spot by keying in information unique to the cardholder – such as the card verification code, last four digits of the card, or other elements used with AVS.
Chase Paymentech strongly advises against removing POS terminal fraud protection features, as this may render your business unable to detect fraudulent cards and protect against financial losses.
Quick access to transaction data allows you to identify trends that might indicate fraudulent activity or improper operating procedures. Chase Paymentech merchants can also call on us to analyze transactions, identify trends and offer corrective measures – either company-wide or at an individual location.
Compliance with payment brand and industry security programs is not only required, but is also beneficial, helping you maintain a positive business reputation while protecting your customers against fraud.
Criminals seeking to steal payment card data are increasingly targeting POS terminals. Such illegal activities include accessing POS terminals and inserting a “bug” that reads cardholder data and associated PINs. Other tactics include installing miniature cameras or video recording devices aimed at PIN-entry devices.
Chase Paymentech recommends these steps to help reduce the risk of having your terminals compromised:
Manage Chargebacks Efficient management of chargebacks and timely responses to retrieval requests can help your business combat fraudulent claims.
Customer Service and Chargeback Support You can rely on experienced customer service representatives and chargeback specialists to answer your questions about fraud and assist you in responding to any chargebacks you receive. Contact customer service online or call 800-934-7717.
Merchant Support Center Enjoy access to helpful information through our online Merchant Support Center You’ll find tips on reducing fraud and chargebacks, plus answers to many questions about payment processing.