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Frequently Asked Questions

Find answers about Chase Paymentech Solutions and our innovative payment solutions


I want to begin accepting payments with credit cards. What kind of hardware do I need?
Many factors determine the kind of hardware you will need, including: type of merchant account you want to establish (e.g., ecommerce, retail or direct market), the type of industry you're in, how many transactions you have a day, type of transactions you'll be processing, how many locations your business has, etc. Once we have all of this information, we will be better able to advise you on the type of equipment you'll need to be able to process credit cards. To get started, simply fill out a contact us form and we'll help you evaluate your options.

I already have a credit card terminal; can I just reprogram it to work with Chase Paymentech?
In many cases, you may be able to use the equipment you already own. To find out, simply fill out a contact us form and we'll work together toward a solution.

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