If you're looking for the answer to a specific question or you would like to know how to contact us, you have come to the right place.

Questions and Answers
Visit our Frequently Asked Questions Section to find the answers to questions other visitors have been asking. You'll find questions about the following topics and much more:

• Chase Paymentech the company
• Privacy and Security
• Equipment and Software
• Training and Support
• Payment Processing
• Applying Online for Orbital
• Orbital Payment Gateway
• Orbital Virtual Terminal
• Reporting

Quick Links
We have gathered links to some of the areas on our site that we have found our visitors visit most often. Select the topic that interests you from the list below and we'll send you directly where you'd like to go. You'll also find lots of helpful tips and tricks at our Merchant Support Center.

• I'd like to learn about common industry terms and definitions.
• I'd like to know more about getting online access to my transaction information.
• I want to log on to Resource Online or Paymentech Online.
• Where can I find out the latest news about Chase Paymentech?
• How can I reduce my exposure to fraud?
• What types of payment do you support?

Need to Contact Us?
We have teams of knowledgeable and friendly representatives who are happy to assist you with your needs. Select the area you are interested in from the list below and we'll put you in touch with the right area.

• I want to become a merchant and need to contact sales for more information.
• I'm opening a Chase Paymentech account and have a question.
• I'm a current Chase Paymentech customer and have a question for customer service.
• I'm looking for a media contact.
• Join our team! Learn more about Careers at Chase Paymentech Solutions.
• I'd like to feature my products/services in Chase Paymentech's partner directory.
• Contact the webmaster with feedback on this site.