Retail Decisions' ebitGuard, a fully managed fraud solution

Retail Decisions (ReD), with more than fifteen years experience in card-not-present risk management services, offers a comprehensive fraud solution, ebitGuardTM. ebitGuard combines neural network technology, access to proprietary databases, rules based processing, expert human insight and a web based, "save the sale" tool to provide a best of breed risk management service. By leveraging both rules-based and predictive neural risk management and analysis tools, ReD is able to identify and prevent payment card fraud.

How does it work?

• Merchant sends consumer and transaction details to ReD via a text-based TCP/IP protocol.
• ReD runs transactions through layering fraud detection strategies to deliver a recommendation back within 4 seconds.
• Also, merchants can gain insight as to why a transaction received an accept, deny or challenge response via a web based Customer Service Interface.

ReD can help you identify and prevent payment card fraud with these features and benefits:

• Professional Expertise - Experienced analysts continuously review transaction and chargeback history to implement rules that minimize fraud losses while maximizing sales revenue.
• Customizable Business Rules - Flexible rules and parameters permit different limits during holiday, special sales and can be easily modified as fraud trends demonstrate the need for change.
• Robust Databases - Proprietary databases containing both positive and negative buying experiences enable pattern identification for both good transactions and fraudulent ones.
• Neural Technology - Analyses patterns of previous buying behavior to forecast fraud on new transaction activity and learns from experience.
• International Transaction Support - ReD maintains and distributes the Hot Card File in the UK. International credit card experience helps deter fraud and increase sales.
• Clear, Actionable Result Codes - Only three responses create a seamless shopping experience, reducing customer insult rate while increasing sales revenue.
• Customer Service Interface - Web-based access to detailed information enables immediate merchant review of questionable transactions.
• Easy Integration - Straightforward customer interface integration, managed by ReD's installation team, for passing transaction data.
• High System Availability - Guaranteed to be 99.95% or better
• Scalable Solution - Replace legacy manual methods with an automated approach.