Access Critical Information Quickly and Easily.
With Paymentech Online, you have constant access to your financial and transaction data, and up to 6 months of historical information available at any time. Our advanced transaction history search capabilities help you quickly obtain the detailed information you need to manage your business.
View payment method details, retrievals, chargebacks and eCheck returns in just a few clicks. There are also multiple options for accessing and using your financial detail – you can view, print or download information relevant to your search.
Many Chase merchants use Paymentech Online to retrieve data quickly when a customer calls – saving time and delivering better service.
Chase's proprietary Fraud Filters enable you to screen high-risk transactions based on specific account numbers or issuing countries. A simple, web-based interface provides control over your specific negative database.
Reduce inefficient paper processes while addressing your chargebacks quickly with Chase's Online Chargeback Management tool. This module enables you to capture, store and exchange chargeback documents electronically. With robust case management features, you can increase efficiency, decrease the timeframe for dispute resolution and reduce mailing costs.
You can find direct contact numbers for card issuing banks, updated regularly by MasterCard® and Visa®. This is useful when you suspect fraud, need to verify address information or wish to confirm that a card has not been stolen.
Additionally, all standard Chase documentation – online tutorials, training manuals, technical specifications, merchant forms and BIN files – are available for online viewing, printing and downloading.
To discuss your reporting options, contact sales today.